Postgraduate education is poised for rapid development and if Deans and administrators will embrace lessons from industry it can actually be a smooth transition. The cost of doing nothing is greater than it has ever been before. Hit and miss development has left Postgraduate Schools (PGS) with disjointed student analytics and student experience is…

Integrating institutional research, outcomes assessment, program review, strategic planning, and accreditation can be a powerful means of creating a culture of evidence-based decision making and continuous improvement. This study examined how this "integrated" model is organized in practice, how such offices began, why this approach was chosen,…