Assessment research is at its best when it packages research results and data so that they can be digested by multiple audiences. Too many assessment researchers spend all their efforts planning and executing the research project with little attention to closing the loop at the end. If assessment findings are not communicated effectively, the…

This chapter summarizes ten selected issues and common problems that arise in most assessment research projects. These include: (1) the uses of grades in assessment; (2) institutional review boards; (3) research design as a compromise; (4) standardized testing; (5) self-reported measures; (6) missing data; (7) weighting data; (8) conditional…

In this chapter, the author proposes a model for assessing institutional effectiveness. The Volkwein model for assessing institutional effectiveness consists of five parts that summarize the steps for assessing institutions, programs, faculty, and students. The first step in the model distinguishes the dual purposes of institutional effectiveness:…

Evaluative statements from alumni have legitimacy with both internal and external stakeholders. Thus, alumni studies can provide valuable evidence of institutional effectiveness and lend themselves to both locally designed and commercial survey instruments for data collection. Under ideal conditions, the results of alumni studies equip faculty and…

Institutional researchers frequently use national datasets such as those provided by the National Center for Education Statistics (NCES). The authors of this chapter explore the adjustments required when analyzing NCES data collected using complex sample designs. (Contains 8 tables.)