Evidence-based decision-making requires access to good and reliable data. In recent years, there has been a tremendous increase of data available to institutions, from internal as well as external sources. With this increase in data and its analytics, new challenges and questions arise. One of the most pertinent of which is the ethics and best…

Human resources (HR) represent the most significant investment on most of our college campuses in terms of time and financial resources. The importance of good data about the workforce begins with establishing a need for a new position. That need for data continues with recruiting, hiring, training, promoting, retaining (or not), and retiring…

Guided by the missions and visions, higher education institutions utilize benchmarking processes to identify better and more efficient ways to carry out their operations. Aside from the initial planning and organization steps involved in benchmarking, a matching or selection step is crucial for identifying other institutions that have good…

Assessment research is at its best when it packages research results and data so that they can be digested by multiple audiences. Too many assessment researchers spend all their efforts planning and executing the research project with little attention to closing the loop at the end. If assessment findings are not communicated effectively, the…