In this chapter, we describe efforts by growing number of colleges and universities to redesign academic programs and support services to create "guided pathways" designed to increase the rate at which students enter and complete a program of study.

Presents guidelines developed by the League for Innovation in the Community College for the future development of student services, including a comprehensive list of criteria for developing and evaluating successful programs. Advocates the use of staff development resources to build college-wide teams to design and implement programs that increase…

Describes a developmental model for a comprehensive and decentralized women's program developed at Lane Community College (Oregon), discusses the advantages and disadvantages of its approach, and provides some do's and don't's relevant to the administration of women's programs. (AYC)

Identifies the difficulties in establishing support services international students. Offers guidelines on the organization and coordination of services needed upon entry into the U.S. and arrival on campus, while the student pursues studies, and in preparation for returning home. Lists organizations that can assist in program development. (DMM)

Traces the development of the De Anza Community College (California) Reentry Educational Program, a program for adult women of limited educational background. Discusses the following aspects of the program: the Child Development Center, resource and referral services, specialized counseling, instruction, and evaluation. (AYC)

Warns that, without careful planning and implementation, marketing can bring about unwanted changes that result in stress within the institution and between the institution and the community. States that marketing must be an integral part of long-range planning and directly related to the goals of the college. (DD)

Demonstrates the importance and effectiveness of a college-community partnership to the success of Enterprise State Junior College's programs for rural women. Underscores the importance of comprehensive needs assessment, counseling sensitive to women's needs, flexible programing, special support services, and continuous evaluation. (AYC)