Purpose: The purpose of this paper is to highlight some methodological problems concerning the neglect of participants' voices by workplace ethnographers and neglect of the highly interactional and co-constructive nature of research interviewing. The study aims to use discourse analysis, to show the phenomena of workplace learning and expertise to…

Purpose--Sociocultural learning theories, usually premised on participation in some community, explain workplace learning well up to a certain extent. The paper aims to extend beyond these and to account for learning in repetitive and mundane work environments from a dialectical perspective. Design/methodology/approach--Based on a longitudinal…