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Plumb, Carolyn – Journal of Technical Writing and Communication, 1990
Suggests that technical writers should emphasize similarities rather than differences between oral and written discourse. Argues that implicit rules of conversation have much to offer the technical writer. Illustrates how the principles of conversation can be applied to the process of writing instructions. (KEH)
Descriptors: Audience Awareness, Discourse Modes, Interpersonal Communication, Rhetorical Theory