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Download full textAuerbach, Charles – 1995
A workplace literacy program implemented cooperatively by the New York Association for New Americans, Inc. (NYANA) and Chase Manhattan Bank is reported. The federally-funded project provided individualized communication workplace behavior and skills training in English as a Second Language for 30 limited-English-proficient bank employees working…
Descriptors: Banking, Communication Skills, Finance Occupations, Interpersonal Communication
Workplace ESL Literacy in Diverse Small Business Contexts: Final Evaluation Report on Project EXCEL.
Hemphill, David F. – 1992
Project EXCEL, a workplace literacy project involving four small business enterprises in San Francisco, is evaluated. The project focused on literacy and basic skills training for limited-English-proficient (LEP) workers. The businesses included the following: a communications and mass mailing firm; a dessert wholesale company; a Mexican…
Descriptors: Basic Skills, Communications, Curriculum, Employee Attitudes
