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From Words to Action (Research): A New Generation of Workplace Training
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Riikka Harikkala-Laihinen; Sanna Fäldt; Erik Bäckman – Journal of Workplace Learning, 2024
Purpose: This paper aims to explore how a new type of workplace training program can be created that truly enables participants to move from words to action. Recognizing the need to understand trainee-work environment dynamics the authors criticize training efforts that center on targeted learning events, instead highlighting the role of…
Descriptors: Work Environment, Trainees, Workplace Learning, Training
Foundational Competencies for Enhancing Work Engagement in SMEs Malaysia
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Haruna, Aliyu Yelwa; Marthandan, Govindan – Journal of Workplace Learning, 2017
Purpose: This study aims to examine the impact of foundational competencies on work engagement in the context of the Malaysian small and medium enterprises (SMEs) service sector. Design/Methodology/Approach: This is a cross-sectional study conducted in Malaysia, and data were gathered via a survey on 312 employees representing SMEs service…
Descriptors: Foreign Countries, Work Environment, Small Businesses, Case Studies
How to Enhance the Impact of Training on Service Quality? Evidence from Malaysian Public Sector Context
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Zumrah, Abdul Rahim – Journal of Workplace Learning, 2015
Purpose: The purpose of this study is to highlight the importance role of transfer of training as a mediator in the relationship between training and service quality. Design/methodology/approach: The data of this study were collected from three sources: the employees of public sector organizations in Malaysia who participated in a Basic Financial…
Descriptors: Transfer of Training, Job Training, Employees, Public Sector