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Peer reviewedJokic, Maja – Information Processing & Management, 1997
Investigates the search behavior of CD-ROM database users in Zagreb (Croatia) libraries: one group needed a minimum of technical assistance, and the other was completely independent. Highlights include the use of questionnaires and transaction log analysis and the need for end-user education. The questionnaire and definitions of search process…
Descriptors: Academic Libraries, Databases, Foreign Countries, Higher Education
