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| Journal of Business… | 1 |
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| Glenn, Ethel C. | 1 |
| Papa, Michael J. | 1 |
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| Reports - Research | 2 |
| Journal Articles | 1 |
| Tests/Questionnaires | 1 |
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| North Carolina | 1 |
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Peer reviewedPapa, Michael J.; Glenn, Ethel C. – Journal of Business Communication, 1988
Investigates the relationship between employee productivity with new technology and listening ability. Data entry employees from two divisions of a large corporation were given a standardized test to assess their listening ability. Results reveal that employees who received listening training performed at significantly higher levels than those who…
Descriptors: Business Communication, Case Studies, Communication Research, Communication Skills
North Carolina Occupational Safety and Health Project, Durham. – 1985
A survey of office workers employed by North Carolina telephone companies was conducted to determine the extent and types of health problems experienced by office workers who use video display terminals (VDTs). Data were gathered by questionnaires mailed to 2,478 office workers, with 966 responses. Questions concerning a wide range of health…
Descriptors: Adults, Data Processing Occupations, Health Conditions, Human Factors Engineering
