A project examined the Office of the Future and determined trends regarding an integration of word processing and data processing. It then sought to translate those trends into an educational package to develop the potential information specialist. A survey instrument completed by 33 office managers and word processing and data processing…

This report presents the results of a survey conducted by the Bureau of Labor Statistics to determine wages and related benefits in (1) the banking industry and (2) for employees in home offices and regional head offices of life insurance carriers. Part 1 discusses banking industry characteristics and presents data for tellers and selected…

The potential employment impact of office automation is the topic of the study described in this book. The study reviews trends in clerical employment over the last 30 years in a search for evidence of the impact of changes in process technology on clerical employment levels. Specifically, it examines clerical employment trends from 1950 to 1980…

A study was conducted (1) to determine current practices in word processing installations in selected organizations throughout the United States, and (2) to ascertain anticipated future developments in word processing as well as to provide recommendations for educational institutions that prepare workers for business offices. Seven interview…

A study examined the training required for a wide range of occupations in which workers use computers or computer-controlled equipment. It was determined that although computer use is widespread and growing rapidly, relatively few workers (about 5 percent) need extensive education or training in computer-related skills. Because most workers…