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Benchmarking1
Design Preferences1
Quality Control1
Retailing1
World Wide Web1
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Internet Research1
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Rajan, Murli1
Sebastianelli, Rose1
Tamimi, Nabil1
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The State of Online Retailing.
Peer reviewed Peer reviewed
Tamimi, Nabil; Rajan, Murli; Sebastianelli, Rose – Internet Research, 2003
Benchmarks online retailing transactions against critical factors that impact online retailing. Findings suggest several areas that e-retailers should target for improvement, including the speed of home page loading, ability to translate into multiple languages, capabilities of search engines, security policies display, payment options, minimum…
Descriptors: Benchmarking, Design Preferences, Quality Control, Retailing