Describes a project developed by AT&T (American Telephone and Telegraph) and Indiana University that focused on the needs and tasks of sales personnel by building prototypes of components of a performance support system. Combining innovative technology to support a changing work environment is discussed, and the evaluation process is reported.…

All staff at the University of New England (Australia) were surveyed concerning job-related stress factors and their effects on emotional and physical well-being. Job significance, workload, work politics, interpersonal dealings at work, work conditions, and university reorganization were major stressors. Both job and nonwork stress were…

Working conditions in library technical services departments can be a problem for catalogers in need of a quiet work environment. Based on a successful program for indexers at the National Agriculture Library, a proposal for an experimental telecommuting program for original cataloging at the Michigan State University Libraries was developed and…

Examines concepts from diversity theory and research using selected film scenes. Describes major workforce diversity concepts and then describes and analyzes film scenes for many concepts. Film continues to give the classroom instructor major resources for enhancing the teaching of diversity theory and concepts. (Author/AEF)

Occupational mental health deals with the quality of life associated with work. This article demonstrates how rational emotive therapy can be applied to occupational mental health, and suggests counselors be sensitive to stress of work as well as home. (Author/JAC)

Examines employer supported child care and discusses its implications for improving labor force opportunities for women. Primary data are taken from a survey of 99 randomly selected employers and in-depth interviews with 25 employers. Concludes although employers support child care out of their organizational self-interest, the implication of…

The goals of the Working Conditions Project were to collect information about child care center staff members and administration in Washtenaw County, Michigan; to identify sources of job satisfaction; and to report administrative practices associated with high commitment to a center by its staff. Results showed that more than 75 percent of the…

This report represents the culmination of a year-long evaluation of the nature and extent of sexual harassment in the federal government. The various chapters explore the: (1) attitudes of federal employees toward sexual harassment; (2) extent of sexual harassment in the federal workplace; (3) characteristics of victims and perpetrators of sexual…

Report of a survey that addresses the need to identify elements that retard or enhance incorporation of technology into academic library work routines. Questions related to supervisor impact; training; time/staff; communications; physical resources; and personal interest/experience. Suggestions for improvement include better communications,…

This document reports the results of an exploratory study designed to create a typology of programs based on the normative and personalistic dimensions of experiential education. This preliminary typology is unique in that it represents a break-through in providing researchers a classification system theoretically based and empirically tested. It…

This document consists of four papers presented during a symposium on work force issues moderated by Jan DeJong at the 1996 conference of the Academy of Human Resource Development (AHRD). "Rethinking the Ties that Bind: An Exploratory Study of Employee Development in Utilities in Canada and the United States" (Michael Aherne, David…

This document consists of four papers presented at a symposium on contextual learning issues moderated by John Henschke at the 1996 conference of the Academy of Human Resource Development (AHRD). "Self-Directed Learning in Organizations: An Analysis of Policies and Practices of Seven Resource Companies in Western Canada" (H. K. Morris…

This document contains three papers from a symposium on workplace issues that was conducted as part of a conference on human resource development (HRD). "Maximizing Opportunities for the Aging Workforce through Workplace Design" (Virginia W. Kupritz), reports on the second phase of study of the office design features needed to provide…