This article presents marketing educators with an approach to teaching an undergraduate services marketing class with a unique emphasis on service design. As part of the class, the content on services marketing fundamentals is blended with a detailed discussion of service design. Additionally, hands-on experience with the service design process is…

A required undergraduate computer science 15-week project course at North Carolina State University, Department of Computer Science, USA, has grown rapidly in 29 years from serving 3 student teams to up to 39 teams. To maintain the integrity of the award-winning program and to facilitate the collaboration of hundreds of students in an academic…

Pharmaceutical Integrated Experiment (PIE) is a systematic and comprehensive compulsory course for undergraduates majoring in pharmacy and pharmaceutical engineering. This course mainly focuses on integrating the theoretical knowledge of various disciplines into practice, enabling students to master the key processes of drug research and…

In construction technology education (CTE), construction site tours play an essential role for undergraduate students to obtain familiarity with construction environments, combine content knowledge with practice, and develop their competencies to embrace construction innovations before entering the industry. Implementing real construction site…

Drawing on challenges I experienced when teaching a political communication course, I designed an upper-level undergraduate course with the objective of developing students' civic competence and democratic engagement. The major class assignment, which is the focal point of this best practices essay, was a four-step collaborative voter mobilization…

Guided inquiry is the practice of allowing students to come to their own conclusions about a set of data instead of verifying a known result using a given experimental procedure. Open inquiry takes this idea one step further by allowing students to develop their own experiment and then analyze the data to arrive at a conclusion. To expose upper…

Mental health challenges have been rising across college campuses. To destigmatize wellness practices and promote student mental health, we present a novel technical project in an introductory bioengineering course that explores stress management techniques through physiology, biosensors, and design. We hypothesize that if students measure…

Students are pressed for time, struggle to manage their time, and often do not have the training and tools to help them out. Are there some cost-effective tools that could be used by both faculty and students to help solve this problem? This paper documents the results of analyzing one such tool that could be used in the classroom to help students…

Customer Service is important for a myriad of reasons, such as retaining customers, building customer loyalty, getting customer referrals, improving employee happiness, and remaining competitive. However, as a company grows, the focus may be on sales and production, with customer service efficiency and effectiveness being seen as an overhead…

Computation is intertwined with essentially all aspects of physics research and is invaluable for physicists' careers. Despite its disciplinary importance, integration of computation into physics education remains a challenge and, moreover, has tended to be constructed narrowly as a route to solving physics problems. Here, we broaden Physics…

We share our experience and lessons learned from using Systemic Initiative for Modeling Investigations and Opportunities with Differential Equations (SIMIODE) modeling scenarios in our Differential Equations I class at Middle Tennessee State University. Specific projects with Python codes are presented. Discussions are brought forth on how to…

The research phase preluding a design capstone project is challenging for both students and instructors. In a situation where students are free to work on a topic of their choosing, a preset, generic research design is not suitable. Imposing a rigid framework would endanger the possibility of students truly examining and capturing the complexity…

The final year design project is one of the most important components of any undergraduate engineering program. Fair and efficient project allocation procedures can be vital in ensuring a great student experience and exceptional learning out of these projects, which then could contribute in shaping students' future prospects. In this paper, we…

There is a widely acknowledged need to improve the reliability and efficiency of scientific research to increase the credibility of the published scientific literature and accelerate discovery. Widespread improvement requires a cultural shift in both thinking and practice, and better education will be instrumental to achieve this. Here we argue…

This paper examines a group Staging/Filming Assignment that required Junior/Senior level English majors/minors in a 300-level Shakespeare class to collaboratively stage and produce their own films of selected scenes from plays covered during the semester. I discuss the assignment's aims of shifting students beyond exclusively literary/interpretive…