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Clark, Ruth Colvin – Performance Improvement, 2002
Discusses cognitive models of instruction that can help develop new models of Instructional Systems Design (ISD) that include cognitive task analysis to identify mental models; constructive assumptions of learning; working memory and long-term memory; retrieval of new knowledge and skills from long-term memory; and support of metacognitive skills.…
Descriptors: Constructivism (Learning), Instructional Design, Memory, Metacognition
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Murphy, Sheila E. – Performance Improvement, 2000
Defines organizational capacity as the level of an organization's capability to deliver services and products that satisfy customer expectations and anticipate future marketplace opportunities. Considers the organization's past performance record; product and process capabilities; issues in capacity analysis; and tasks that are recommended for…
Descriptors: Futures (of Society), Organizational Effectiveness, Organizational Theories, Skill Analysis
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Degler, Duane – Performance Improvement, 1999
Examines project teams and performance-centered design and electronic performance support systems. Topics include performance improvement; technology development; skills; subject expertise; organizational communication; the role-skill paradox; task analysis; and interpersonal communication. (LRW)
Descriptors: Interpersonal Communication, Organizational Communication, Role Perception, Skill Analysis
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Orr, Leslie L. – Performance Improvement, 2001
Explains how to develop job profiles that describe the output expected from employees and the competencies required to meet the output so that managers understand and appreciate what their employees actually do. Discusses needs assessments and how clear descriptions of competencies, skills, knowledge, and values are useful in developing training.…
Descriptors: Administrator Attitudes, Administrators, Competence, Job Analysis
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Edgar, Robert – Performance Improvement, 2004
A relatively new feature of human performance technology (HPT) is e-training, which, while considerably more economical and time-efficient than traveling to a remote location for training, presents other challenges. Course length remains a problem, and there are professional organizations for which performance improvement is too difficult to…
Descriptors: Job Performance, Performance Technology, Educational Technology, Computer Assisted Instruction
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Holsbrink-Engels, Geralien A. – Performance Improvement, 2000
Discusses the value of role-play in developing interpersonal skills and presents a 10-step model to help performance technologists design effective role-plays. Highlights include training objectives; designing assessment instruments; task analysis; generality and demonstration; designing social-communicative problems for the content; practice; and…
Descriptors: Communication (Thought Transfer), Content Analysis, Interpersonal Competence, Measures (Individuals)
Peer reviewed Peer reviewed
Shaw, Edward – Performance Improvement, 2001
Discusses the productivity and work days of white collar workers. Topics include productivity improvement; task analysis; the amount of time spent reading, and how to reduce it by improving writing skills; time spent in meetings; empowered time management; and sustaining a climate for change. (LRW)
Descriptors: Change Strategies, Improvement Programs, Organizational Change, Organizational Climate