This article is the first of a three-part series based on the book, Basic Guide to Financial Aid. The contents within are abridged from the publication, with additional emphasis on the impact federal student aid administration has on non-financial aid professionals in higher education today. It should be noted that this information is not…

The process of applying for and receiving student financial aid is an incredibly complex process involving multiple stakeholders (students, institutions, parents, counselors), levels of information (federal, state, institutional, personal), and modes of communication (print, email, text message, social media, phone calls). Moreover,…