The six essays published in this issue all seek to extend principles of communication and instruction. They share an instrumental view of communication as a way to address problems and deficiencies and simultaneously position instructional communication research squarely within larger organizational and professional communication contexts. In…

In the last decade, technology has rendered a lot of face-to-face interaction unnecessary. However, human contact is still essential to true communication. (JOW)

Responding to the growing sense that organizations and the people that make them up are "in over their heads," this monograph looks at the relationship between talk and development in organizations, noting the ways that developmental talk--or, as it is often referred to, dialogue--differs from the skilled talk that goes on all the time.…

A study of collaboration and the ongoing negotiation of authority in police helicopter work focused on inflight communication in one helicopter during two weeks of operation. Data were drawn from audio and video recordings of internal and external communications obtained inflight and from observation and physiological indicators of stress and…

Describes a program and curriculum in American Sign Language developed by the state government of Kentucky in cooperation with Eastern Kentucky University that was used with hearing state employees so they could communicate more effectively with those with hearing impairments. (JOW)

Occupational social skills are defined and their importance is highlighted. Four ways to develop appropriate training are offered: adapting commercial general social skills programs, adopting commercial social skills programs with an occupational focus, developing a program based on SCANS, and developing a program based on ecological assessment.…

Cultural, racial, and gender differences in the workplace can cause frustration, misunderstanding, and other problems. Provides an Asian female perspective and finds the positive aspects outweigh the negative ones. Discusses communication and a focus on commonalities to develop interpersonal relationships. (AEF)

Differences in men's and women's communication styles affect their interactions with each other. Organizations must be flexible enough to recognize situations in which traditional male values of competition may be most functional and those in which more collaborative, female strategies are more appropriate. Personnel training can help ensure that…

Describes the author's experience with the loss of hearing in early adulthood. The use of hearing aids, the situations in which hearing is easier or more difficult, and discrimination faced by people with hearing disabilities are discussed. A vision of a future that enables hearing-impaired persons to participate is described. (Contains three…

The study of computer mediated communication (CMC) systems in organizations is necessary for a complete examination and explanation of organizational culture and communication. Research has shown that the effects of CMC systems have been both positive and negative. Positively, they have helped to augment oral communication. Negatively, they have…

Arguing that administrators can help establish a more constructive atmosphere in their school districts by offering sincere praise whenever possible, the author provides a list of do's and don'ts that will contribute to the perception that the praise offered is genuine. (JBM)

In addition to serving as executive enclosures, offices illustrate organizational goals and reflect the communication climate of the organization. Traditional office designs accentuate personal territory, in which communication is largely controlled by the occupant of the office, and space often becomes a symbol of status. One of the first major…

This collection of essays and personal reflections stems from the author's experiences as an educator and sailor. He attempts to draw parallels between the schoolhouse and the sailboat to glean lessons on how to perform in the workplace. Through anecdotes and sketches, the author furnishes two sets of "rules" on how to be a good team…

Discussed are how computer networks can affect the nature of work and the relationships between managers and employees. The differences between face-to-face exchanges and electronic interactions are described. (KR)

With changing social and economic realities, certain cultural differences in the management of Hispanic workers must be accepted and accommodated in the American workplace, where the scientific approach to management is the general rule. The scientific view of management is hardly accepted by Latin Americans whose management philosophy is more…