Discusses how Web portals can best serve higher education institutions if portal designers first understand and satisfy user needs. Shares findings from a usability study of an Indiana University enterprise portal application, which indicated that many existing interaction design principles still apply. (EV)

In this study, a popular search engine was used to find multicultural counseling Web sites. Over 100 sites were visited and categorized by type of content. Common problems in each category were identified and discussed, along with practical solutions. Recommendations were then made for future developers of multicultural counseling Web sites.…

Benchmarks online retailing transactions against critical factors that impact online retailing. Findings suggest several areas that e-retailers should target for improvement, including the speed of home page loading, ability to translate into multiple languages, capabilities of search engines, security policies display, payment options, minimum…

Delineates a user-based design process for Web sites, comprised of four stages: information-gathering; development; test and evaluation; and implementation. Operationalizing definitions of design criteria and translating the criteria into Web page features are also addressed. (PEN)

Investigates Web site design factors and their impact from a theoretical perspective. Presents a two-factor model that can guide Web site design and evaluation. According to the model, there are two types of design factors: hygiene and motivator. Results showed that the two-factor model provides a means for Web-user interface studies. Provides…

Reports on the human factors considered in the design and implementation of a digital museum for historic costume. Starting with an elicitation and analysis of the qualitative and functional needs of its users, an evolutionary prototype was developed for a model of digital archiving that delivers a gratifying Web experience, visually and…

Provides an overview of Web-site design and discusses three steps in building a site: audience analysis, design, and evaluation. Includes an analysis of loading speeds with and without graphics; examples of no-style, low-bandwidth, and high-bandwidth Web sites; and addresses for related Web sites. (PEN)

Describes the cultural history of linear narrative and the veering away from that tradition by film, television, and, most recently, by World Wide Web hypertext. The World Wide Web has new rhetorical and symbolic implications, because coherence in that environment is anchored in associative, linked structures rather than linear ones. Contains 33…

Describes how to design Web sites that will reach the most people possible. Discusses publicity; Web search engine sites; adopting Web development standards; using metatags to effectively index a site; Web site addresses and naming conventions; writing for the Web; mass submissions; subject area knowledge; making Web rings; and additional ideas to…

Offers practical advice for designing documents for the World Wide Web. Suggestions cover page content such as titles, dates, legal notices, and methods for feedback; use of graphics; text styles and contrasts; creating and monitoring hyperlinks; size and length of pages; and use of audio and video. Contains 10 references. (BEW)

Examines special-purpose entry points to library Web sites. Discusses in-house homepages; branch-specific pages or single library system-wide pages; staff use pages; versions in different languages; "MyLibrary" pages where users can customize the menu; standalone "branded" sites; publicly accessible pages; and best practices.…

Findings from a study of users' multitasking searches on Web search engines include: multitasking searches are a noticeable user behavior; multitasking search sessions are longer than regular search sessions in terms of queries per session and duration; both Excite and AlltheWeb.com users search for about three topics per multitasking session and…

Provides suggestions to institutions of higher education that are developing or enhancing World Wide Web sites for use in student recruitment. Explains basic concepts and offers tips from prospective students. Examples are provided from the University of Colorado, University at Buffalo (New York), and Gettsyburg College (Pennsylvania). (DB)

Presents tips on how to create instructional Web sites with accessibility in mind and how to easily check existing sites for accessibility, based on a study of inaccessible Web-based components at the University of Illinois at Urbana-Champaign. Provides a list of Web sites focusing on accessibility. (AEF)

A review of college and university library home pages concluded that many higher education home pages are badly designed, difficult to navigate, and a poor reflection on the institution. The most common shortcoming was the tendency to create too many links or overly large graphics. An appendix lists points to consider when constructing a home…