Beset by institutional cost pressures, and by a thriving market for computer-related talent, institutions are finding special challenges to the productivity of their computer services. The circumstances and problems of personnel turnover are outlined. Some practical responses available to institutional administrations are illustrated.

Describes a Massachusetts pilot project which matches the state's need for trained technicians with the needs of teachers laid off or dismissed. The computer programer training course and job placement service illustrate a school-business partnership that eases the transition for teachers forced to change careers. (SK)