Purpose: This paper aims to focus on the issue of high employee turnover in the Indian tech industry. An integrative review is conducted to analyse the past and current state of literature, as well as prepare a research agenda for future studies. Design/methodology/approach: A pool of 72 articles published between 2010 and 2022 is reviewed with a…

Mobile performance support systems (MPSS) are being adopted to support workplace performance across many industries and organizations as a non-formal learning solution. MPSS provides just-in-time access to assist workers in completing job tasks from anywhere with minimal help from others. A review of the literature suggests that empirical research…

Purpose: The present study primarily aims to investigate the role of the high-performance work system (HPWS) in shaping learning orientation (LO). Moreover, the study delves into the examination of affective commitment's (AC) role as a mediator. Additionally, the research extends to exploring the potential moderating impact of workplace settings,…

Purpose: The purpose of this paper is to present the findings of a study that investigated workplace learning activities and drivers that enhanced learning as experienced by employees in Sri Lanka. Design/methodology/approach: This study was conducted in the knowledge process outsourcing sector, where employees perform knowledge work in flatter…

There are two parts to this paper. In the first part, the paper takes a preliminary look at an emerging dominant literacy, IT literacy, and its potential impact on some members of relevant communities. Drawing on the perception of literacy as social practice, the paper locates organisational processes within institutions as belonging to a specific…

Purpose: This study aims to develop the understanding of learning processes related to the new ways of interacting in the enforced digital workplace over time. Design/methodology/approach: A multiple, longitudinal case study of knowledge-based workers in three firms located in Sweden has been conducted from March 2020 to March 2023. In total, 89…

Informal workplace learning is an essential part of lifelong learning. In recent years, digital technology has come to play an increasingly important role in enabling informal learning at work through various tools and resources. However, as little empirical research exists on informal learning in this context, more knowledge of digital work…

Based on biographical interviews from a telecommunications organisation, this study aims to contribute to the debate on understanding and accounting for the work-life balance intricacies of female Information and Communications Technology (ICT) professionals. An exploratory cross-sectional design adopting a qualitative case study approach with…

Purpose: This study examined whether job and personal resources could buffer the negative effects of technostrain and information and communication technology (ICT) availability demands on employee well-being. Design/methodology/approach: The data were collected among Finnish comprehensive school teachers (n = 323) between December 2020 and…

Work practices and learning are entangled processes that operate differently in each workplace. Central factors producing this diversity are the informal, social and affective cultures facilitated and supported in each workplace. Recent research findings further suggest that these informal modes of workplace practice are critical for how people in…

During the COVID-19 pandemic, student services leaders needed to adapt to working entirely virtually, find creative solutions to adjust their service delivery, and change how they engaged with their teams. Before COVID-19, studies of virtual leadership focused on virtual teams developed because of the geographical distance between team members.…

The present study analyzes the impact of video games on productivity at a workplace. A lot of organizations have introduced games during break times of employees. Indoor video game parlors have been created at company sites. Games are said to relieve stress and enthuse fun at the workplace resulting in a happy environment. The authors were…

Purpose: This case study explores trust at work, described by young professionals in the early stages of their careers. In this article, trust is approached as the study participants' experiences of interpersonal trust. More specifically, it refers to relationships between colleagues, among individuals or at group level (Ma et al., 2019).…

This research examines the effects of technostress on educators' productivity within Jordan's higher education sector, highlighting gender differences. Technostress, characterized by techno-overload, techno-invasion, techno-complexity, techno-insecurity, and techno-uncertainty, adversely affects productivity. The study gathered data from 500…

Mobile performance support systems (MPSS) involve the use of handheld and wearable devices to assist workers to complete job tasks that are not tied to a fixed location. This paper acknowledges MPSS as an emerging human performance technology (HPT) intervention and distinguishes the differences between mobile learning and MPSS. MPSS focuses on…