In recent years, the issue of administrative burden in universities has received growing attention around the world. Although professional staff are central to the operation of universities, little effort has been made to understand how these staff see these administrative burdens impacting their work, and to harness their views on how to best…

In this Voices: Reflective Accounts of Education essay, the author delves into the intersection of race, gender, and education, exploring the experiences and challenges faced by Black women leaders and daughters in the Academy. This piece emerges from the author's research and lived experiences. The breadth and depth of a little-addressed…

Despite women's increased participation in academic employment patterns, a global gender gap on senior leadership in universities remains. This mixed methods study explores toxic leadership as a potential contributing factor to the gender gap on senior management levels in universities in South Africa. The Schmidt Toxic Leadership Scale (2008) is…

Background/purpose: Administrative bullying has become associated with inappropriate behaviors at work. This raised some concerns about how to define and measure it precisely. Nonetheless, there is a theoretical and practical gap in educational literature. So, this study explores the impact of administrative bullying on the quality of education.…

"Plantation politics" refers to the lingering impact of slavery's afterlife or how vestiges of enslavement permeate contemporary culture, including institutions of higher education (IHEs; Hartman, 2008; Squire et al., 2018; Williams et al., 2021). For Black women administrators (admins), the enduring legacy of caretaking, bodily control,…

Purpose: The primary aim of this study is to delve into the causes of occupational stress and burnout amongst administrative staff members in Pakistani universities. It does so by employing a qualitative research strategy, offering a comprehensive understanding of the issue. Design/methodology/approach: This study uses a qualitative research…

Purpose: The purpose of this study is to draw from the conservation of resources (COR) theory and investigate two separate models termed Model A and Model B. Model A examines the mediating role of life satisfaction (LS) on the relationship between servant leadership (SL) and lecturers' attitudinal loyalty (AL) and behavioral loyalty (BL). Model B…

For centuries, universities have proliferated and flourished around the world, playing an important role in societal knowledge production and diffusion. However, in the past four decades, this old organizational form has been subjected to neoliberal, managerialist policy doctrines such as New Public Management. Following this, universities have…

This study uses the concept of 'organisational power' -- control over the environments in which others interact -- to investigate the structures and lived experience of power among academic associate deans at public, research-intensive universities in the US. Previous research claims that the associate dean role lacks 'legitimate power.' Through…

Administrative assistants within the higher education system are a vital part of universities, including supporting students, faculty, and administrators. Although administrative assistants are essential to a college or university, they often lack recognition and salary support for their contributions. This applied qualitative study seeks to…

In educational organizations, the teaching staff has traditionally had a lot of influence on the content of their work and the pedagogy. Within the last two decades, changes in educational organizations can be defined as the shift from this administrative loose coupling toward tight, more managerial coupling. This study utilizes a qualitatively…

In early March 2020, the COVID-19 pandemic changed the situation of thousands of higher education institutions around the world. The spreading virus not only imposed remote education, but it also brought tremendous changes in university management. The introduction of new educational and administrative solutions was a huge logistical and financial…

This study explores the employee retention strategies implemented by administrators in educational institutions, focusing on Immaculate Conception College of Balayan, Inc. The qualitative case study involved 10 participants, including administrators and employees selected based on stable tenure and appropriate qualifications. Through face-to-face…

"Crossing over to the dark side" is a popular reference to someone's decision to leave the supposed "good, pure, and honest" side of something to go to its "bad, evil, and suspicious" side. This idiom is typically used when an administrator moves into a faculty position or vice versa. While there is a plethora of…

Recent data shows a continuing trend of gender disparity in leadership positions in tertiary education in New Zealand with men dominating higher levels of employment and advancing at faster rates than women. This study explored the experiences of six academic women who have advanced to leadership roles in New Zealand to examine the role that…