When the Model Work Standards were first crafted more than two decades ago, they were built on the premise that quality child care jobs are the cornerstone of high-quality services for children and families. The intent of these standards is to make it possible for those who choose teaching young children as a career to reasonably and responsibly…

Presents suggestions for smooth and satisfying transactions between reference librarians and patrons, as well as for better collegial relationships. Highlights include: being prepared to help patrons; staying visible; serving "who's next"; working together and allowing for personal styles; making referrals; and using diplomacy while correcting…

According to the employees, employers, and service providers who participated in a series of 18 focus groups across the country, companies striving to reinvent themselves to compete successfully are beginning to recognize the benefits of making employees partners in the change process. Companies have only three levers for making changes in…

This guide identifies selected workplace practices that individual businesses have used to become high performance work organizations. The guide, which is intended for managers, directors, labor leaders, workers, investors, and other individuals interesting in adopting high performance work practices, lays out the basic steps involved in…

Discusses the legal phenomenon of negligent hiring, what it is, how it has evolved, and where it will probably go. Lists ways to avoid a negligent-hiring lawsuit and provides 12 steps for reducing negligent hiring and defamation lawsuits. (MLF)

This publication profiles the successful efforts of eight organizations to develop programs and policies to prevent sexual harassment in their workplaces. The profiles highlight a facet of each organization's efforts. An introduction offers a blueprint for action. The first profile is a look at US West and the key elements for developing and…

This publication offers guidelines that policymakers, advocates of children and older adults, and child care practitioners can use to provide older adults with opportunities to work in the child care field. Guidelines that address developmental issues relating to older adults concern employers' sensitivity to older adults and staffing patterns in…

Even small groups of child care workers can benefit from clear procedures that help ensure fair treatment and create an atmosphere of security in which staff can concentrate on providing the best possible care for young children. This guide provides child care employers, employees, and volunteers in Great Britain with information about their…

These materials are designed to provide technical assistance to unions, prepare officers and members to work successfully with women who enter male-dominated occupations, and minimize the likelihood of sexual harassment and discrimination. Section 1, Guidelines, identifies problems and provides examples of programs and strategies that union…

This book, which is addressed to workers who are uncertain about their future in increasingly high-tech workplaces, outlines a framework for taking action to overcome high-tech anxiety and to thrive in this new world of work. Chapter 1 discusses why so many people experience anxiety over the new information and communication technologies that now…

Noting that the education and training of most early childhood practitioners lack information on child care as an adult work environment, this guide is designed to assist trainers in providing practitioners information about working with the array of adults they encounter on the job, the serious challenges and instabilities in the field, and the…

This book, which is intended for workers, parents, and managers, presents 12 new rules for success in today's radically changed workplace and explains how workers can position themselves to thrive in it. The titles and topics of the book's 11 chapters are as follows: "The New Landscape" (economic and social realities of today's workplace); "Facing…

This document, which was developed through a decade of research and field testing involving more than 700 people, offers step-by-step strategies that educators, employment specialists, occupational therapists, and other professionals can use to help youths and adults with mild, moderate, or severe disabilities make their own employment choices.…

This book provides practical strategies and techniques that everyone can use to increase their marketability and personal satisfaction in today's world of work. The following are among the topics discussed: (1) the new workplace (the cult of busyness; the new obsession with work; living and working in a world of temporary employment; being a…