This playbook provides ways in which Higher Education Agencies (sometimes referred as the State Higher Education Executive Officers) and teams can blur the lines between high school, postsecondary education, and the workforce. Higher Education Agencies (HEAs) play a significant role to Raise the Bar for student success by developing an…

The continuing importance of data analytics is not lost on higher education leaders, who face a multitude of challenges, including increasing operating costs, dwindling state support, limits to tuition increases, and increased competition from the for-profit sector. To navigate these challenges, savvy leaders must leverage data to make sound…

"Building Institutional Capacity for Data-Informed Decision Making" is the third installment of the Cutting Edge series, which aims to help colleges engage faculty, scale successful interventions, and create a strong culture of evidence through use of data to strengthen their institutional change and student success efforts. Though the…

Seven potentially useful maxims from the field of human information processing are proposed that may help institutional researchers prepare and present information for higher education decision-makers. The maxims, which are based on research and theory about how people cognitively process information, are as follows: (1) more may not be better;…

Business process redesign (BPR) is a multifunctional, interdisciplinary, and strategic business improvement methodology designed to improve service, costs, and quality. This book provides a conceptual framework for institutions of higher education to shape such an improvement effort including examples of BPR activities and tools. Chapter 1…

Over the years, efforts have been made to work more efficiently with the ever increasing number of records and paper documents that cross workers' desks. Filing records on optical disk through electronic imaging is an alternative that many feel is the answer to successful document management. The pioneering efforts in electronic imaging in…

The concepts of need and needs assessment are examined in the context of information needs for college administrators. A description is included of the conceptual framework underlying the Needs Assessment Information System (NAIS), which was developed by the National Center for Higher Education Management Systems. Attention is directed to: (1)…

Information on institutional research, planning, and evaluation is provided in 15 conference presentations. The papers included in the collection are: (1) "The Nature of Institutional Research in the Community College (CC)" by James L. Wattenbarger; (2) "The Range and Organization of Data for Research" by Richard L. Alfred; (3) "Research Methods…

Six steps in creating a master plan for the institutional computing system include: describing a mission for computing technology, establishing program objectives, matching the technology to the objectives, prioritizing alternative approaches, developing alternative approaches, and selecting the preferred approach. (MSE)

The paper focuses on three critical programming issues in providing support services to higher education students with learning disabilities. The first issue concerns the garnering of administrative support for students with learning disabilities. Administrative support cannot be effectively achieved until college administrators determine where…

Risks to institutional data processing operations include physical damage, violations of data integrity, and restrictions of physical access. Development of a responsive and effective disaster recovery program is complex, requires significant effort and the use of specialized personnel, and spans all major disciplines and organizational levels.…

The key issue for management of campuswide information systems in higher education is content management: selecting what to include, organizing it, labeling items meaningfully, keeping content up-to-date, and presenting information in a useful way. Information technologists, librarians, and information providers on campus can all contribute to…

The future of faculty development programs will benefit most from a systematic assessment of program goals, a factor often ignored or taken for granted while program process and product are evaluated. (MSE)

The results of a 1977 assessment of the value of uniform financial data for the Oregon community college system are described. The utility of both programmatic data and auditable accounting data is also addressed. Business managers, presidents, and governing board chairmen at four community colleges and representatives of six different state…

Establishing the computerized information needs of a college development office involves defining the reporting needs, understanding the concept and content of structured files, defining the data elements to be included in those files, and outlining the potentially useful applications of the information and programs. (MSE)