Presents a strategic consultancy model for establishing a business communication center. Discusses its application in two stages at the University of South Carolina in proposing and establishing such a center. Discusses identifying principles; identifying stakeholders; defining goals; analyzing strengths, weaknesses, opportunities, and threats;…

Advocates student learning portfolios as an effective assessment technique. Explains how to devise a process that involves community expert partners in judging a student portfolio contest in technical writing. Discusses how to sustain community involvement in program assessment and describes how portfolio assessment led to the creation of a…