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Rockman, Ilene F., Ed. – Reference Services Review, 1991
Presents viewpoints of five persons actively engaged in academic libraries or library schools on new skills that may be desirable for reference librarians in the future. Topics discussed include reference skills; communication skills; management skills; literacy in computer technology; specialization; implications of the information age;…
Descriptors: Change Strategies, Communication Skills, Computer Literacy, Conferences
DeCandido, GraceAnne A., Ed. – 2001
This book presents 22 personal narratives in which library directors, program administrators, teachers, tutors, librarians, and adult learners explain firsthand how literacy programs at libraries across the United States have changed people's lives. The following narratives are included: "Gloria's Story: 'She Wanted Me to Be Somebody'";…
Descriptors: Adult Learning, Adult Literacy, Case Studies, Community Education