The continuing importance of data analytics is not lost on higher education leaders, who face a multitude of challenges, including increasing operating costs, dwindling state support, limits to tuition increases, and increased competition from the for-profit sector. To navigate these challenges, savvy leaders must leverage data to make sound…

There are few higher education leaders today that command more national respect and admiration than Freeman A. Hrabowski III, the outspoken president of the University of Maryland, Baltimore County. Named one of America's Best Leaders by "US News & World Report" and one of "Time's" 100 Most Influential People in the World,…

The advancement industry has experienced tremendous growth in breadth and depth over the last few decades. Driving this growth is the chief advancement officer; however, as a relatively new position on most college and university campuses, little is formally known about the role and the people who fill it. In "Making the Case for Leadership", Jon…

The preparation and use of data needed to make objective, useful comparisons in higher education are considered. The needs for comparative data in higher education, including demands for accountability and strategic planning, are reviewed. In addition, data-related problems are considered: problems of narrowness, misrepresentation, sameness,…

Business process redesign (BPR) is a multifunctional, interdisciplinary, and strategic business improvement methodology designed to improve service, costs, and quality. This book provides a conceptual framework for institutions of higher education to shape such an improvement effort including examples of BPR activities and tools. Chapter 1…

Over the years, efforts have been made to work more efficiently with the ever increasing number of records and paper documents that cross workers' desks. Filing records on optical disk through electronic imaging is an alternative that many feel is the answer to successful document management. The pioneering efforts in electronic imaging in…

Data and information needs of college administrators are discussed, along with the uses of information to support decisionmaking. Difficulties in applying information technology to the administration of higher education are briefly reviewed. Data and information are discussed both in definitional and functional terms. Data are defined as either…

This edition of the "Fact Book" continues a tradition that began in 1956. Comparative data and trends for colleges and universities in the states that are members of the Southern Regional Education Board are presented in a national context. The "Fact Book" contains detailed national, regional, and state data on: educational attainment and…

Staff development in higher education is discussed in these papers in terms of its definitions, scope, and future activities. Most of the papers were originally prepared for the working party on staff development at the Fourth International Conference on Higher Education, University of Lancaster (August 29-September 1, 1978). The first three…

The ways that institutions of higher education are changing to accommodate the new realities of the 1980's--social developments and the forces of history--are the focus of this study. It is designed as a companion volume to the Carnegie Council's "Three Thousand Futures," and the information used was gathered in campus visits by staff members of…

A nationwide longitudinal study was undertaken by the Higher Education Research Institute in Los Angeles to study the impact of Exxon Education Foundation's Resource Allocation Management Program on the 49 institutions receiving grants under the program. The focus was the behavioral consequences of management changes for administrators, staff, and…