Twenty-first century learners in post-secondary educational environments find themselves involved in online learning. Acquiring graduate degrees, especially for working professionals, has precipitated the need for effective, rigorous, relevant, and timely coursework online. Utilizing the qualitative research method of auto-ethnographic reporting,…

Curriculum planners and educators continuously need the latest information on employment trends and workplace skills to assist them with validating, updating, changing, expanding, or revising the courses in the office occupations programs to reflect the most important skills needed. The purpose of this study was to identify the skills that need to…