Docent programs are in flux. Many institutions have rethought their programs to encourage more diverse voices: some have eliminated the docent role, while others have changed their structure and offered additional training. When The Huntington Library, Art Museum, and Botanical Gardens decided to invest in its docent program as part of an…

As with many Volunteer Programs, volunteerism at Filoli began in support of a fledgling organization in 1975. Initially a separate nonprofit, Friends of Filoli was created with the purpose of fundraising and other support, but was dissolved in 1989 as it was not self-sufficient. The leadership structure, however, remained and later merged with the…

In this essay the author recalls the process of organizing and interpreting an exhibition of art and language made in response to a catastrophic fire that devastated California's Sonoma and Napa counties in late 2017. The Sonoma Valley Museum of Art invited a group of artists and writers to be part of its small exhibition planning team to help…

The Palo Alto Art Center sought a solution to the challenge that loyal family audiences, visiting weekly for art studio classes, rarely visit the contemporary art exhibition galleries. This article relates the experience of using the human-centered design process, often called Design Thinking, as the methodology to create a solution for family…

In the 1990s, a handful of arts institutions made an unprecedented effort to engage young people through intensive programming geared directly at adolescent audiences--teen councils and apprenticeships sprouted up across the country and sought to welcome and empower teens within the museum. The Whitney Museum of American Art is currently leading a…