This study focused on the impact of socioeconomic status through the experiences of telecommute workers from a healthcare insurance provider. The aim of the study is to analyze the influence these factors impose on personal growth in the job role of a telecommuting worker through the eyes of Texas telecommute workers in the healthcare industry.…

The COVID-19 pandemic changed how organizational leaders managed their staff and handled operations. As those operational changes were implemented, the experiential learning theory (ELT) was practiced by the leaders, staff, and human resource development (HRD) practitioners. In general, employees' operational practices were created to work in a…

This paper provides a perspective on learning in which training and situated learning complement each other in developing cabin crew competence. Traditionally, airlines have approached cabin crew training from a competency-based, behavioural perspective with limited engagement in the actual work context. This ethnographic study builds on…

Purpose: Mezirow's theory of transformative learning aims to evoke change on a deeper level of learning. This qualitative study with 38 pre-service teachers enrolled in a Master's degree programme for teacher education in Austria used semi-structured interviews to explore how diversity skills can transform after diversity training applying…

This study was an exploration of organizational culture in the remote work environment. A classical Delphi study was selected as the most appropriate research methodology available for this exploratory work. The subject matter, organizational culture and the remote work environment were identified as worthy of study given the well-recognized…

Using an information-processing approach and organisational learning theory (i.e. ambidexterity), the current innovative study examines a model for the prediction of schools' collective mindfulness and its consequences, linking principals' cognitive complexity (CC) with school ambidexterity and mindfulness, school ambidexterity with school…

As graduates have transitioned into the workforce, employers have complained that these younger employees lack the soft skills that are needed to be successful in the workforce. Soft skills are personal traits and skills that employers seek in employees. Internship programs can be used to develop soft skills. Few qualitative studies have looked at…

"Generative Knowing" explores the mystery of learning from the unknown in ways that reveal that learning is a dynamic phenomenon, encompassing both personal and societal contexts. Dewey defines learning in terms of experience, reflection, continuity, and interactivity. When learning happens, it eventually solidifies into reliable truths…

In an era of rapid development, the world is showing greater openness towards diversity and inclusiveness. There is also an increasing amount of career-related research that has shed light on the LGBTQ+ population. Still, the literature reports many career issues that concern young LGBTQ+ individuals. The current article aimed to highlight the…

This study aims to understand how a developing country higher education institution (HEI) attempted to digitalise teaching. The Internet has disrupted the traditional teaching environment and teaching practices leading to the migration from physical face-to-face teaching to online teaching changing the work environment of the teacher. Information…

Due to Covid-19 and the inaccessibility of study abroad for some students, we successfully tested an alternative for building intercultural effectiveness -- a glocal classroom (GC) pedagogy highlighting assessment as learning. Over a 15-week course, the GC replicated the work context and job demands of expert global leaders and developed global…

Management instructors are continually challenged to create learning activities in online courses that duplicate the same opportunities to develop managerial skills afforded to students in traditional face-to-face courses. The purpose of this experiential exercise is to provide online students an opportunity to develop the soft skills all managers…

The implementation of interactive courseware within a task-based learning (TBL) approach was conducted for English Writing for Business to Chinese students in an applied foreign languages department housed in a university of technology. The development of the interactive courseware is based on Mayer's multimedia learning theory, which allows…

Domestic workers have played an essential role in the history of South Africa; and yet, current research neither explores the educational experiences of these women nor examines the ways in which national discourses surrounding English language learning influence their educational motivations. This dissertation aims to ameliorate this dearth of…

Purpose: This conceptual paper aims to argue that times, spaces, bodies and things constitute four essential dimensions of workplace learning. It examines how practices relate or hang together, taking Gherardi's texture of practices or connectedness in action as the foundation for making visible essential but often overlooked dimensions of…