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Download full textCameron, Kim; And Others – 1994
This study attempted to develop a reliable and valid instrument for assessing work environment and continuous quality improvement efforts in the non-academic sectors of colleges and universities particularly those institutions who have adopted Total Quality Management programs. A model of a work environment for continuous quality improvement was…
Descriptors: Colleges, Culture, Evaluation Methods, Higher Education
Holland, Chris; Frank, Fiona; Cooke, Tony – 1998
This book is an international review of the literature on literacy and the new work order. The book begins with an overview examining the following topics: the history of workplace literacy education, the changing nature of work, the problem of illiteracy, and literacy in the context of the workplace. Part 1 presents texts critiquing or supporting…
Descriptors: Adult Basic Education, Adult Literacy, Annotated Bibliographies, Banking
