Suggests that the nature of the community college workplace and culture may undermine efforts at diversity. Argues that the emphases on fast-paced work environments and dynamic personalities of the colleges work against diversification efforts and that biases behind the idea of a "proper fit" for a job should be challenged. (MAB)

Describes a study using the Job Satisfaction Inventory to survey 390 faculty from 14 Texas community colleges. Areas of greatest satisfaction included relationships with supervisors and colleagues and teaching itself. Least satisfaction occurred with professional development opportunities, time allocation, and student preparation/motivation. Notes…

Considers ways in which community colleges can help employers implement programs to improve the work environment and retain trained workers. Presents a model for employee retention that has worked effectively in Pueblo, Colorado. Describes Pueblo Community College's cooperative program with the Wats Marketing Group to help reduce employee…

For community colleges, crime on campus is a complex and pressing issue since most maintain open campuses with no physical security features, such as entry control points or fencing. Workplace crimes can take the form of robbery or other violent crimes, domestic and misdirected affection cases, employer-directed situations, terrorism, and hate…

In 1986, a study was conducted of the level of job satisfaction among full-time faculty in the Los Angeles Community College District (LACCD). Questionnaires were distributed to 1,000 randomly selected full-time faculty in the nine colleges in the LACCD. A total of 439 surveys were returned, for a 43.9% response rate. Study findings included the…

In 1986, and again in 1990, faculty and classified staff opinion surveys were conducted at Glendale Community College in California. The survey consisted of 136 questions divided into 6 sections: job satisfaction, personal information, working environment, campus management, educational goals, and student services. Results from the 1990 survey…

This document contains the student handouts and learning activities of an introductory course in oral communications that was developed by a community college for workers at a St. Louis (Missouri) chemical company. The following items are among those included: ice breaker activity; checklist for self-assessment of ability to handle criticism;…

The call for greater diversity among college faculty and administrators is a prominent feature in the literature of higher education and especially of community colleges. For faculty members and administrators who may be the only, or the first, or even the token minority within their division, it is important to resolve what being the "only…

This program guide is intended for use by mentors of women who have completed the preemployment training component of the B-WEST (Building Workers Entering Skilled Trades) project and who are now entering a trade or technical occupation. The first section contains a definition of mentoring and mentor, protegee, and trainer profiles. Sections 2-6…

This case study at a community college serving a small city and surrounding rural area was undertaken to examine how a diverse staff experiences the work place. Interviews were conducted with a stratified random sample of one-half of the student affairs group staff; half of the respondent group were people of color, and four out of five were…

This Total Quality Management (TQM) course was designed to introduce students to the principles and tools of TQM in a full-semester course in high schools or community colleges. The course includes all the competencies found in TQM and is intended to be taught with an interactive method in which students are involved in the learning process. This…

This module for a 1-semester Total Quality Management (TQM) course for high school or community college students covers the topics of benchmarking and the continuous improvement process. It includes the following components: (1) a narrative summary of the topics; (2) a discussion of benchmarking; (3) a benchmarking exercise (the "numbered ball"…

This module for a 1-semester Total Quality Management (TQM) course for high school or community college students contains a brief overview of the definition of processes, a section on process flow diagrams, and a section on process management as well as a description of process variation. Examples are used throughout the module to make processes…

This module for a 1-semester Total Quality Management (TQM) course for high school or community college students contains a brief overview of problem solving and offers a practical approach along with some of the tools that can be used. The following components are included: (1) narrative of the problem-solving process; (2) the problem-solving…

This module for a Total Quality Management (TQM) course was designed to give students a broad background in TQM and its influence on the business world in the United States. It can be used in a U.S. history class, an economics class, an English class, or as part of a TQM course for high school or community college students. The module covers the…