Identifies demands that may pose a dilemma for elementary school counselors, categorizing these demands by their source: school principals, teachers, and parents. Provides specific examples for various types of demands presented by each source. Guidelines are provided to help counselor cope with dilemmas at the workplace. (NB)

The main aim of this paper is to make the case for why a fundamental reappraisal rather than incremental development of work stress and coping theory is required. In order to do this we present, in simplified form, some of the basic tenets of theory in this field. These tenets are questioned and their limitations identified in two ways. The first…

Describes a method that can be used by family therapists to assist people in identifying and examining the ways in which family-of-origin dynamics affect their lives at work. Describes rationale for this work, cites relevant literature, and discusses professional and ethical issues involved in conducting family-of-origin workshops in the work…

Progress in understanding and developing effective responses to work-related stress has been elusive, patchy, and inconsistent. The reasons for this are reviewed, and the inadequacy of traditional stress management techniques and organisational interventions to tackle it are examined. Although necessary, clinical responses to distressed…

The terms secondary traumatic stress (STS), vicarious traumatization (VT), and compassion fatigue (CF) have all been used, sometimes interchangeably, to refer to the observation that those who provide clinical services to trauma survivors may themselves experience considerable emotional disruption, becoming indirect victims of the trauma.…

The promotion of employee assistance programs (EAP) in higher education is considered in 24 chapters, with an emphasis on enhancing resources and the academic environment for faculty and staff. Seven topical areas are addressed: history of EAP; characteristics of higher education; alcoholism and other risks in the academic life-style; EAP models…