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Streshly, William A.; DeMitchell, Todd A. – 1994
This book is designed to provide school administrators and labor leaders with ideas about how to improve school district labor relations by incorporating the principles of Total Quality Management (TQM). In schools that apply the principles of Total Quality Education (TQE)--that is TQM as it modified to school practice--labor and management can…
Descriptors: Collective Bargaining, Elementary Secondary Education, Employer Employee Relationship, Labor Relations
Frase, Larry E.; Conley, Sharon C. – 1994
This book advances the premise that teachers, in addition to students, must be viewed as customers of the school. Teachers' jobs and work environments must therefore be redesigned for maximum professional growth and development. Unless teachers are supported in developing a quality work environment, efforts to improve schools will be marginally…
Descriptors: Elementary Secondary Education, Faculty Development, Organizational Development, Organizational Theories
