The potential of advancing information and telecommunications technology to transform the workplace in higher education is examined. Demographic, social, and economic trends contributing to this trend and its advantages and disadvantages are also discussed. Suggestions are made for managing the transition to telework, including selection of…

Differences in men's and women's communication styles affect their interactions with each other. Organizations must be flexible enough to recognize situations in which traditional male values of competition may be most functional and those in which more collaborative, female strategies are more appropriate. Personnel training can help ensure that…

A combination of economic and societal stresses contributes to workplace violence in higher education. College human resources professionals must become knowledgeable about its causes, implications, prevention, and appropriate responses. A three-tiered plan includes a preventive program, threat-management plan and team, and crisis management team.…

This article suggests ways to develop individual employees' capabilities to minimize the negative effects of workplace stress in higher education, particularly that caused by organizational change. It is argued that early action to prepare employees for change is more beneficial to individuals and the institution than treating dysfunctional…

An overview is presented of social and demographic trends prompting changes in workforce composition and workers' values, and a conceptual model for understanding these changes and their effects on the work environment is offered. The Ohio State University's shared approach to managing the work/family overlap and its policy implications are…

Colleges and universities should place less emphasis on the leadership of one or a few individual administrators and concentrate on creating a culture of leadership that will empower all members of the institution. The human resource development program at Boston College (Massachusetts) exemplifies the dynamic possibilities of leadership…

A review of research suggests that major factors in job satisfaction among women in higher education administration are (1) perceptions of the communication climate; (2) elements contributing to chronic job stress; and (3) facets of work support. Within each category, a variety of elements are important. (MSE)

In an era of rapid technological advancement and an economy in transition, colleges and universities must struggle to keep up with change. College human resource personnel will be instrumental in helping employees cope with technological challenges and increase productivity, and this will require taking a long-range perspective of personnel…

Connecticut State University has achieved success in recruiting and retaining information technology (IT) workers through six strategies: modifying the administrative structure to make positions and salaries more attractive; grooming students for IT positions; promoting benefits of university employment; transferring state civil-service employees;…